Dealing with Conflict and Difficult Conversations (Chicago)

Friday, May 10, 2019 -
9:00am to 12:00pm CDT
Forefront Large Conference Room
208 S. LaSalle Street, #1535
This event is open to: 

Operating Nonprofit members of Forefront and the general public.

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All of us face the challenge of managing conflict and having difficult conversations - with colleagues, board members, outside constituents, or even donors. We sometimes avoid conflict because of the difficult emotions that may arise, or we may focus so much on getting our way that we eliminate our options for a peaceful resolution. This workshop will explore approaches to engaging with conflict and having difficult conversations that create an environment of trust where all parties can walk away feeling respected, seen, and heard.

Participants will learn to:

  • Reframe conflict as an opportunity for creativity and connection
  • Manage difficult emotional states and be fully present in difficult situations
  • Recognize weak spots, trigger points, and fear cues in ourselves and others
  • Develop understanding on why conflict arises
  • Validate and involve others and create a safe, trusting environment
  • Strengthen interpersonal effectiveness


This workshop is ideal for nonprofit and grantmaking professionals who work with or manage staff or volunteers.

Instructor: David Schreier, David Schreier Associates

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